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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy VANAMAN

October 22, 2024

5  out of  5
rating by Tracy VANAMAN
"Sara was fantastic. Great customer service, gave options without being pushy, overall a wonderful experience when looking for a new insurnace agent. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with Sara. Providing excellent customer service and offering options without pressure is what we strive for. Your recommendation means a lot to us, and we look forward to assisting you in the future!"
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JoAnn Brooks

April 28, 2024

5  out of  5
rating by JoAnn Brooks
"Friendly and help me with all my questions."
We responded:
"Dear JoAnn, Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you found our team friendly and helpful, and that we were able to assist you with all of your questions. Providing excellent customer service is one of our top priorities, and we're glad that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help! Thank you again for your kind words and for choosing our services."
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Michael Yuknis

March 19, 2024

3  out of  5
rating by Michael Yuknis
"I'm so upset. My homeowners insurance was dropped after I made a claim for $1300 for gutter damage. I thought we carried insurance for these situations. However, you make a small claim and get dropped. Now I have to search for new homeowners insurance after the bank put me on a lender provided insurance at 3x the cost. And now my escrow is all screwed up. What a mess! Usually State Farm would call with issues. Not this time. Found out when my Mortgage went from $1025 to $1475 because the escrow and lender placed insurance. Updated: I will say that before this incident I was very pleased with all my other experiences. However, this put me in a pickle."
We responded:
"I'm sorry to hear about your frustrating experience with your homeowners insurance. It can be disheartening to have your coverage dropped after making a claim, especially for a relatively small amount like gutter damage. Insurance policies can vary in terms of their coverage limits and conditions, and it seems that your particular policy may have had restrictions that led to the decision to drop your coverage. It's unfortunate that the change in your insurance situation resulted in an increased cost for your lender-provided insurance, causing your escrow to become disrupted. I can understand how this would be a significant inconvenience for you. It's important to carefully review the terms and conditions of any insurance policy, especially when it comes to claim history and potential consequences. In situations like these, it may be beneficial to explore alternative insurance options to find coverage that suits your needs and budget. Consider reaching out to multiple insurance providers to compare quotes and coverage options. It's also worth discussing your concerns with your mortgage lender to see if there are any potential resolutions or adjustments that can be made to alleviate the financial strain caused by the increased costs. We apologize for any miscommunication or lack of notification from State Farm regarding the insurance change. It's always ideal for insurers to proactively communicate with their policyholders to ensure they are aware of any significant changes or issues. We hope that you are able to find a new homeowners insurance policy that meets your requirements and provides you with the peace of mind you deserve. If you have any further questions or need assistance, please don't hesitate to reach out."
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Dylan Bailey

March 6, 2024

5  out of  5
rating by Dylan Bailey
"The first time I've ever had such a wonderful experience getting auto coverage! Lisa you are excellent, very friendly, informative, and helpful. 10/10 great service with a smile! Thank you for finding me such a low rate compared to what I was paying elsewhere!"
We responded:
"Thank you so much for your Google review! Lisa is a wonderful insurance agent, and I love having her on my team. We look forward to helping you with all of your insurance needs in the future."
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jeff arnold

February 19, 2024

5  out of  5
rating by jeff arnold
"Staff was very friendly and helpful. Lisa was a big help in getting my quote and running the numbers to make sure I was saving all I could."
We responded:
"Thank you for the five star review! I appreciate your kind words and we look forward to helping with your insurance needs. "
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Chantelle Bagley

February 13, 2024

5  out of  5
rating by Chantelle Bagley
"Lisa was super helpful and responsive and made the process of switching my auto insurance a breeze!"
We responded:
"Thank you for the 5 star review! Lisa is wonderful!! Thank you for joining State Farm and we look forward to helping you with your insurance needs in the near future!"
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Norman Knaps

December 16, 2023

5  out of  5
rating by Norman Knaps
"Excellent customer service. Connie goes the extra mile to get you the best rates."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our customer service, especially with Connie. We always strive to go the extra mile for our customers and ensure they get the best rates possible. Your feedback is greatly appreciated, and we look forward to serving you again in the future!"
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Kristina Sims

December 1, 2023

5  out of  5
rating by Kristina Sims
"Excellent service Lisa! Got me good quote."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our customer service, especially with Connie. We always strive to go the extra mile for our customers and ensure they get the best rates possible. Your feedback is greatly appreciated, and we look forward to serving you again in the future!"
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Olivia Armato

November 14, 2023

5  out of  5
rating by Olivia Armato
"Lisa was amazing! She was prompt when answering questions, friendly on the call, and she took care of everything for me and it was all done in less than a day. Highly recommend Lisa for all of your insurance needs!"
We responded:
"Thank you so much for your positive feedback about Lisa! We're thrilled to hear about your great experience. Lisa truly values providing excellent service, and your kind words motivate us to keep delivering top-notch service. We appreciate your support and look forward to serving you again in the future."
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Michael Hess

November 13, 2023

5  out of  5
rating by Michael Hess
"Lisa helped within minutes and had my policy done without any hassle. They were fast, easy and very pleasant."
We responded:
"Thank you so much for your five-star review! We're thrilled to hear you had a positive experience with us. Your feedback means a lot to our team."
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Tosharree Kelly

October 25, 2023

5  out of  5
rating by Tosharree Kelly
"Connie was a pleasure doing business with. She made me comfortable with choosing State Farm. She broke everything down so I could understand what was being covered. Connie wasn't trying to get over on me and found ways to help me save on my insurance. I would definitely recommend her to my friends and family."
We responded:
" Thank you so much for taking the time to leave us a five-star review! We're delighted to hear about your positive experience with our service. It's our commitment to provide top-notch products and exceptional customer service, and we're thrilled that we met your expectations. Your feedback is invaluable to us, and it motivates us to continue delivering the best to our customers. If you ever have more feedback or need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Once again, thank you for choosing us and for your kind words. We truly appreciate your support."
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Deborah Harrington

July 8, 2023

5  out of  5
rating by Deborah Harrington
"Lisa made transferring my homeowner’s policy to State Farm a smooth and seamless transaction. Her friendly and knowledgeable demeanor immediately instilled confidence. In these virtual times, this in-person meeting and was a refreshing and excellent experience. WAY TO GO STATE FARM!"
We responded:
"Thank you so much for your five-star review! We're thrilled to hear you had a positive experience with us. Your feedback means a lot to our team."
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Jamie Clemons

June 16, 2023

5  out of  5
rating by Jamie Clemons
"Thank you for saving me money! Lisa is great!"
We responded:
"Thank you for the 5 star review! "
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Linda Oster

May 26, 2023

5  out of  5
rating by Linda Oster
"Lisa was great helping us with our homeowners insurance and auto insurance. We highly recommend her."
We responded:
"Thank you so much for your five-star review! We're thrilled to hear you had a positive experience with us. Your feedback means a lot to our team."
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La cocina De Isaac

May 15, 2023

5  out of  5
rating by La cocina De Isaac
"Excellent service Lisa is amazing!!"
We responded:
"Thank you for the five star review! "
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Russ Steigely

May 11, 2023

5  out of  5
rating by Russ Steigely
"The staff is very helpful in any of my insurance needs. Keeps me updated on any changes promptly."
We responded:
"Thank you, Russ, for the five star review! We appreciate you!"
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Kid

May 6, 2023

5  out of  5
rating by Kid
"Their the best out there"
We responded:
"Thank you so much for your 5 star review! We look forward to assisting you with all of your insurance needs."
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Evan Doperalski

February 19, 2023

5  out of  5
rating by Evan Doperalski
"Fantastic customer service! They provide a real “home time” type of environment."
We responded:
"Thank you, Evan! We look forward to helping you with any of your insurance needs!"
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Joshua Phillips

February 2, 2023

5  out of  5
rating by Joshua Phillips
"Been when this company for along time. Great customer service and they are like family to me. Love these guys"
We responded:
"Thank you so much for such a great review!"
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Michael McBride

January 26, 2023

5  out of  5
rating by Michael McBride
"Sara has been amazing breaking down my existing coverages and making sure I am getting the most for what I am paying! They are already saving me $400 a year. Amazing staff and very understanding! Choose State Farm"
We responded:
"Thank you for your wonderful review! Sara is amazing! We look forward to servicing your insurance needs in the future!"
Profile photo of Lauren Archer

Lauren Archer

November 14, 2022

5  out of  5
rating by Lauren Archer
"I have always had the best experience with them. They go out of their way to make sure they provide the best customer service. I am not at all knowledgeable when it comes to Insurance and policies. Lisa who is always a pleasure to speak to helped break everything down for me and helped me understand what would be the best policy for me. I can call them with no idea of what to do and they ask me to explain what's going on and they take everything from there. I am so beyond happy I finally found a car insurance agent/branch that cares 100% about me and my family. This is the number one place I constantly send my family and friends to. If you haven't switched your insurance to State Farm under Connie Patricks you're missing out !!! Wonderful branch by far. I am never disappointed ever by them."
We responded:
"Thank you so much for such an excellent review!"
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Michael Main

November 9, 2022

5  out of  5
rating by Michael Main
"Alexandria helped me taking vehicles off adding a vehicle very easy and very professional"
We responded:
"Thank you for the 5 star review! "
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Mary Jo Cannon

September 12, 2022

5  out of  5
rating by Mary Jo Cannon
"The people in the office are always very friendly and helpful."
We responded:
"Thank you so much!"
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April Black

August 22, 2022

5  out of  5
rating by April Black
"Great agency and team! Goes above and beyond!"
We responded:
"Thank you so much!"
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Brian Kalvaitis

June 16, 2022

5  out of  5
rating by Brian Kalvaitis
"I walked into the office looking for a auto/home quote and walked out with insurance for both. I saved considerably by going with State Farm."
We responded:
"We are so glad we were able to save you money! We look forward to serving your insurance needs in the future! Thank you for the great review !"